Reactive Property Services carries out insurance reinstatement works across South East England after fire, flood, escape of water, storm and impact damage. We work for loss adjusters, loss assessors, insurers, managing agents and property owners, from strip-out and drying through to full reinstatement and handover.
We price against the agreed scope, keep everyone informed, and deliver the works safely, including in occupied and operational buildings.
Insurance reinstatement services
- Fire and smoke damage reinstatement – strip-out, structural repairs, rebuilding and full redecoration
- Flood and escape of water – strip-out, coordination with drying contractors, and reinstatement of floors, walls, kitchens and bathrooms
- Storm and impact damage – roofs, external walls, windows and structural repairs
- Structural repairs – coordinated with structural engineers and building control
- Listed and period properties – reinstatement using appropriate traditional materials and methods
- Commercial and managed properties – shops, offices, surgeries, residential blocks and care homes
Insurance claims on listed and period properties
Many insurance claims involve listed buildings and period homes, where the reinstatement has to respect the original construction. We have long experience of listed and heritage work, and take a repair-first approach: retaining and repairing original fabric wherever possible, matching traditional materials such as lime plasters and mortars, timber joinery and period details, and working with conservation officers, surveyors and listed building consent requirements. See our listed and period property page for more.
How we work on insurance claims
- Site survey and detailed priced schedule against the adjuster’s or surveyor’s scope
- Clear programme, regular progress reporting and photographic records
- Variations recorded and agreed before work proceeds
- Principal contractor responsibilities under CDM, with welfare and site management covered
- Dedicated supervisor as the single point of contact for the client and policyholder
- Works phased to keep occupied buildings safe and usable
Who we work for
We work for loss adjusters, loss assessors, insurers, managing agents, property owners and care home operators, and are on the approved contractor panels of loss assessors and property consultants. We also carry out reinstatement work in occupied care homes – see our care home refurbishment page.
Why choose Reactive Property Services
- Experienced in insurance-led projects of all sizes
- Federation of Master Builders member; Smas Worksafe Pro certified (Build UK CAS approved, SSIP registered)
- DBS-checked operatives for work in care homes and occupied properties
- Structured pricing, reporting and handover
- One contractor for all trades
Frequently asked questions
Do you work with insurers and loss adjusters?
Yes. Much of our reinstatement work comes from loss adjusters, loss assessors, insurers and managing agents, and we are on the approved contractor panels of loss assessors and property consultants. We price to the agreed scope, report clearly and keep the claim moving.
What types of damage do you reinstate?
Fire, smoke, flood, escape of water, storm and impact damage, from single rooms through to whole buildings, including structural repairs.
Can you work in occupied or operational buildings?
Yes. We regularly work in occupied homes, managed residential blocks, commercial premises and live care homes, phasing the works and keeping access, escape routes and services safe.
Do you prepare priced schedules for claims?
Yes. We prepare detailed priced schedules of works against the adjuster’s or surveyor’s scope, so costs can be agreed quickly and variations are clearly recorded.
Can you carry out insurance reinstatement on listed buildings?
Yes. We regularly work on listed and period properties, reinstating damage using appropriate traditional materials and methods, retaining original fabric where possible, and working with conservation officers and the loss adjuster on the agreed scope.
Which areas do you cover?
We work across South East England.
Talk to us
Call 01273 738907, email or send us an enquiry.
